ShorePhone IP 565g 6 lines Gigabit Ethernet, Bluetooth Integrated VPN Client |
ShorePhone IP 212k 12 lines Key systems |
||
ShorePhone IP 560g 6 lines Gigabit Ethernet Integrated VPN Client |
ShorePhone IP 115 1 line |
||
ShorePhone IP 265 6 lines Color Screen |
ShorePhone IP 110 1 line |
||
ShorePhone IP 230g 3 lines Gigabit Ethernet Integrated VPN Client |
ShorePhone BB 24 24 lines / feature keys Button Box |
||
ShorePhone IP 230 3 lines |
ShorePhone IP 8000 2 lines Conference rooms |
IP Phones | FXO | FXS | Mailbox | |
---|---|---|---|---|
ShoreGear-120 | 120 |
8 |
24 |
|
ShoreGear-90V | 90 |
8 |
4 |
90 |
ShoreGear-90 | 90 |
8 |
4 |
|
ShoreGear-50V | 50 |
4 |
2 |
50 |
ShoreGear-50 | 50 |
4 |
2 |
|
ShoreGear-40 | 40 |
4 |
6 |
|
ShoreGear-30 | 30 |
2 |
2 |
IP Phones | PRI | FXO | FXS | |
---|---|---|---|---|
ShoreGear-220T1A | 220 |
T1 |
2 |
4 |
ShoreGear-220T1 | 220 |
T1 |
||
ShoreGear-T1k | N/A |
T1 |
||
ShoreGear-T1 | N/A |
T1 |
||
ShoreGear-220E1 | 220 |
E1 |
||
ShoreGear-E1k | N/A |
E1 |
||
ShoreGear-E1 | N/A |
E1 |
IP Phones | BRI | FXS | Mailbox | |
---|---|---|---|---|
ShoreGear-90BRIV | 90 |
4 |
4 |
90 |
ShoreGear-90BRI | 90 |
4 |
4 |
|
ShoreGear-30BRI | 30 |
1 |
2 |
IP Phones | FXS | |
---|---|---|
ShoreGear-24A | N/A |
24 |
Workgroups | Contact Center | Enterprise Contact Center | Syntellect CIM | |
Call Routing | DNIS |
DNIS, ANI |
DNIS, ANI, ODBC Lookup |
DNIS, ANI, ODBC Lookup |
Num. of Groups | 128 |
256 |
256 |
Unlimited |
Callback | Scheduled, Abandoned |
Scheduled, Abandoned, Web, Campaign (List) |
Scheduled, Abandoned, Web, Campaign (List), Agent Initiated |
|
External Wall Board | X |
X |
X |
|
Overflow | 1-level / 1-group |
1-level / multi-group |
multi-level / multi-group |
multi-level / multi-group |
Email / Web Chat | X |
X |