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| Total stations | 816 |
| IP stations | 816 |
| Digital stations | 504 |
| Analog stations | 384 |
| Call-processing ports | 1,128 |
| Central Office (CO) lines | 240 |
| Digital line cards (T1/PRI) | 10 |
| Voice mail ports | 128 |
| Voice storage (hours) | 1,200 |
| Station/special-purpose mailboxes | 1,941 |
| Conference ports (16 members/conference) | 64 |
| Shared-office tenanting (tenants) | 8 |
| ESI Bluetooth® Voice Integration | Optional |
| ESI Presence Management | Optional |
| VIP applications | Optional |
| Mirrored Memory Module (M3) backup | Standard |
Download the ESI-1000 brochure here.
| Total stations | 408 |
|
| IP stations | 408 |
|
| Digital stations | 336 |
|
| Analog stations | 188 |
|
| Call-processing ports | 624 |
|
| Central Office (CO) lines | 168 |
|
| Digital line cards (T1/PRI) | 6 |
|
| Voice mail ports | 32 |
|
| Voice storage (hours) | 1,200 |
|
| Station/special-purpose mailboxes | 1481 |
|
| Conference ports (16 members/conference) | 64 |
|
| Shared-office tenanting (tenants) | 8 |
|
| ESI Bluetooth® Voice Integration | Optional |
|
| ESI Presence Management | Optional |
|
| VIP applications | Optional |
|
| Mirrored Memory Module (M3) backup | Standard |
|
Download the ESI-600 brochure here.
| Total stations | 192 |
| IP stations | 192 |
| Digital stations | 168 |
| Analog stations | 56 |
| Call-processing ports | 300 |
| Central Office (CO) lines | 84 |
| Digital line cards (T1/PRI) | 3 |
| Voice mail ports | Up to 24 |
| Voice storage (hours) | Up to 600 |
| Station/special-purpose mailboxes | 1229 |
| Conference ports (16 members/conference) | 24 |
| Shared-office tenanting (tenants) | 4 |
| ESI Bluetooth® Voice Integration | Optional |
| ESI Presence Management | Optional |
| VIP applications | Optional |
| Mirrored Memory Module (M3) backup | Optional |
| ESI Mobile Messaging | Optional |
| ESI Media Management | Optional |
Download the ESI-200 brochure here.
| Total stations | 84 |
| IP stations | 72 |
| Digital stations | 48 |
| Analog stations | 28 |
| Call-processing ports | 108 |
| Central Office (CO) lines | 42 |
| Digital line cards (T1/PRI) | 1 |
| Voice mail ports | 8 |
| Voice storage (hours) | Up to 140 |
| Station/special-purpose mailboxes | 1121 |
| Conference ports (16 members/conference) | 16 |
| Shared-office tenanting (tenants) | 2 |
| ESI Bluetooth® Voice Integration | Optional |
| ESI Presence Management | Optional |
| VIP applications | Optional |
| Mirrored Memory Module (M3) backup | N/A |
| ESI Mobile Messaging | Optional |
| ESI Media Management | Optional |
Download the ESI-100 brochure here.
| Total stations | 52 |
| IP stations | 12 |
| Digital stations | 32 |
| Analog stations | 8 |
| Call-processing ports | 87 |
| Central Office (CO) lines | 35 |
| Digital line cards (T1/PRI) | 1 |
| Voice mail ports | 6 |
| Voice storage (hours) | Up to 60 |
| Station/special-purpose mailboxes | 1089 |
| Conference ports (16 members/conference) | 16 |
| Shared-office tenanting (tenants) | 2 |
| ESI Bluetooth® Voice Integration | Optional |
| ESI Presence Management | Optional |
| VIP applications | Optional |
| Mirrored Memory Module (M3) backup | N/A |
| ESI Mobile Messaging | Optional |
| ESI Media Management | Optional |
Download the ESI-50 brochure here.
| Total stations | 40 |
| IP stations | N/A |
| Digital stations | 32 |
| Analog stations | 8 |
| Call-processing ports | 56 |
| Central Office (CO) lines | 16 |
| Digital line cards (T1/PRI) | N/A |
| Voice mail ports | 4 |
| Voice storage (hours) | 15 |
| Station/special-purpose mailboxes | 266 |
| Conference ports (16 members/conference) | 16 |
| Shared-office tenanting (tenants) | N/A |
| ESI Bluetooth® Voice Integration | Optional |
| ESI Presence Management | Optional |
| VIP applications | Optional |
| Mirrored Memory Module (M3) backup | N/A |
| ESI Mobile Messaging | N/A |
| ESI Media Management | N/A |
Download the ESI-50L brochure here.
| Programmable keys: | 30 [up to 150 with optional Expansion Consoles attached] |  |
| VOICE MAIL key: | Yes; dedicated | |
| HELP key: | Yes; dedicated | |
| Display: | Three-line, 56-character | |
| Speaker: | Yes | |
| Speakerphone: | Yes (available as full-duplex) | |
| Headphone jack: | Yes | |
| Backlit version available: | Yes, adjustable back lighting | |
| Programmable keys: | 12 |  |
| VOICE MAIL key: | Yes; dedicated | |
| HELP key: | Yes (combo PROG/HELP); dedicated | |
| Display: | Two-line, 32-character | |
| Speaker: | Yes | |
| Speakerphone: | Yes | |
| Integrated headphone jack: | No | |
| Backlit version available: | Yes | |
| Programmable keys: | 9 |  |
| Voice mail key: | Programmed | |
| HELP key: | Yes (combo PROG/HELP); dedicated | |
| Display: | One-line, 16-character | |
| Speaker: | No | |
| Integrated headphone jack: | No | |
| Backlit version available: | No | |
| Programmable keys: | 8 |  |
| VOICE MAIL key: | Yes, dedicated | |
| HELP key: | No | |
| Display: | Two-line, 32-character | |
| Speaker: | Yes | |
| Speakerphone: | Yes | |
| Integrated headphone jack: | Yes | |
| Backlit: | Yes | |
| When your business grows, your ESI phone system expands with it, and, to help you handle all those extensions more easily, ESI also offers the 60-Key Expansion Console. |  |
|
| The ESI Bluetooth Headset Interface lets you use any compatible Bluetooth headset with your ESI 48-Key Feature Phone. |  |
|
VIP works with the advanced capabilities of your ESI communications system to enhance day-to-day communication -- including the ability to control calls and organize voice mail and contacts. VIP captures and catalogs details about every call for better management. In addition, VIP makes it easy to program the phone with just a few mouse clicks. The familiar Windows® graphical user interface is intuitive and easy to learn, requiring minimal training. Each VIP application is available in both a standalone edition (SE) and an edition that is integrated with Microsoft® Outlook®.
Standard Vip & Vip Pro
PC Attendant Console
A.C.D Agent & A.C.D. Supervisor
ESI's exciting Esi-Link ("easy-link") technology helps you unite your team members, whether they're a street, a city or a country apart.
Esi-Link uses your WAN or the Internet to join together up to 100 compatible ESI phone systems into one interconnected, IP-based system. While ESI wasn't the first company to offer a multi-site solution, it was the first to offer one that unites the many advantages of multi-site communications with the unique, high-performance features of ESI business communications systems.
As the name implies, Esi-Link is amazingly easy to use. For just one example: let's say you want to call an extension at another one of your locations. Up to now, you'd have had to make a regular phone call (and run up the charges associated with that). But, with an Esi-Link-enabled ESI phone system, simply dial the extension just as you would if it were right down the hall, instead of miles away — perhaps even thousands of miles away. And this all happens over your data network; so, if you have additional lines (especially expensive dedicated phone lines), it's even easier on your bottom line than it is to use.
| Workgroups | Contact Center | Enterprise Contact Center | Syntellect CIM | |
| Call Routing | DNIS |
DNIS, ANI |
DNIS, ANI, ODBC Lookup |
DNIS, ANI, ODBC Lookup |
| Num. of Groups | 128 |
256 |
256 |
Unlimited |
| Callback | Scheduled, Abandoned |
Scheduled, Abandoned, Web, Campaign (List) |
Scheduled, Abandoned, Web, Campaign (List), Agent Initiated |
|
| External Wall Board | X |
X |
X |
|
| Overflow | 1-level / 1-group |
1-level / multi-group |
multi-level / multi-group |
multi-level / multi-group |
| Email / Web Chat | X |
X |
